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In my life I have the joy and pleasure of helping others to achieve their goals
and ambitions. I regularly get calls from people who have attended one of my
seminars or who have bought one of my products telling me that they have
doubled or trebled their sales. Whilst this is personally gratifying I have
long wondered what it is that actually changes for these individuals that
propels them to get these phenomenal results?
As many of my seminars are purely mindset / motivation based it?s not the skills
(important as they are) so it has to be some element of mindset, but what?
What is that empowers some individuals to walk out and double their sales
virtually over night?
My opinion is that the ones who get the instantaneous results are the ones who
manage to locate and destroy sales loser beliefs that are holding them back
from what they want to achieve. This 10-step exercise will help you to find and
remove any limiting beliefs that are stopping you from achieving the success
that you deserve?.
1. Consider different sales situations e.g. cold calling, presenting,
negotiation?
Think about your job on a day to day, week to week and month to month basis.
Think about different sales situations that you get involved in, particularly
ones which you may find difficult or challenging. Examples might include cold
calling, making sales presentations, negotiating, closing, prospecting, dealing
with awkward customers, managing service level issues, handling complaints,
fielding sales objections?
2. ?What emotions do you experience??
Get in touch with how you really feel about these situations. If you feel bad it
will effect your approach, pace, tone, pitch, words, body language and
therefore the results that you get. Our society is focused on repressing
emotions and managing behaviours but ultimately your behaviour will stem from
your emotion so it?s important that you reclaim this valuable information.
3. Does this support or limit me? Help or hinder me? Drive success or failure?
Is this emotion useful in this situation? If you?re walking into a major
negotiation and you feel scared is that the emotion that you?d like? If you
need to cold call and you feel nervous or devalued does that help? Not likely.
Be as honest as you can be here. Everyone experiences unresourceful emotions
from time to time. The question should not be whether you do or not but whether
you do anything about it or not!
4. ?What do I believe that causes me to feel this way??
Our emotions are mostly driven by our beliefs about a situation. Two salespeople
in the same situation will often feel entirely differently. This is down to
their beliefs about that situation. If sales person 1 thinks that their product
is too expensive, when the client says, ?It?s very expensive!? they?re likely
to think, ?Damn it! I knew it!? They?ll probably get depressed and either walk
away or give away their product.
If sales person 2 thinks their product is absolutely worth the money and the
client says, ?It?s very expensive!? they?re likely to think, ?Yeah! But it?s
worth it!? and set about asking questions to start to build up the value again
in relation to the client?s business situation.
5. Is this true? Is this absolutely true?
Most of us see our beliefs as reality so once you capture this little bug you
need to question it?s reality by asking whether it?s true or not. Often you?ll
get the answer that it is true so keep asking yourself over and over and ask
like you mean to get an answer. If it?s not absolutely true then chances are
it?s a belief.
6. Has there ever been a time when this wasn?t true?
Your objective now is to find just one time that this wasn?t true. If you can,
it?s a belief. Let?s say for example that you believe that cold calling is a
waste of time. This belief might well cause you to feel unmotivated and down
when forced into cold calling. Ask yourself if there has ever been a time when
this wasn?t true? One time when either you or someone else got something out of
cold calling? If there has then it?s a belief and not a reality.
7. Would a sales superstar believe this?
Still struggling to shake the little critter? Try an out of body experience?.
Imagine the best salesperson you can envisage standing next to you. Would they
believe this to be true? When negotiating some people are consistently more
successful than others when defending revenues and profits. Much of the reason
for this is down to belief.
Try spending some time with the best negotiator you can find and elicit their
beliefs. Next time you enter a situation and you find yourself thinking, ?We?re
going to have to offer X here to get this?? try asking yourself if your sales
superstar would truly believe this? If they wouldn?t, what would they believe?
8. What?s it costing me to believe this?
One powerful way of getting leverage on yourself is to work out the cost to
yourself of holding your belief. I once worked with a chap who believed that
selling at a 20% margin was the most that he could ethically commit to. After
considering his ethical reasons we studied the performance of the rest of his
team who were selling at 25-30% margin. We calculated the personal financial
cost to him of this lost commission over 6 months, 12 months and 10 years! When
he realised that 10 years of holding this belief would cost him a villa in
Spain he was far more willing to let it go!
What is your belief costing you? personally, financially, emotionally and
spiritually?
9. What evidence contradicts this?
Search for evidence to contradict your beliefs. Most people spend most of their
lives collating evidence to support their beliefs. This is fine if they?re
superstar beliefs but totally unproductive when they?re not. Find people who
don?t believe the same as you. Study top performers. Listen to clients. Create
your own loser belief rebuttal programme. The more evidence that you have to
contradict a belief, the easier it is to let it go.
10. How would I benefit by letting this go now?
Consider what you could achieve by letting your belief go now and adopting a
sales superstar belief. How will it benefit you financially and personally? How
will you benefit in your career? How will others see you? What will it do for
your relationships? Your morale? And your long-term health? What about your
security and your happiness?
For the last 10 years, sales motivational speaker and author, Gavin Ingham has
been helping sales people to explode their sales performance by turning
self-doubt, fear and lack of motivation into self-belief, confidence and
action. With his inspirational approach to sales performance and motivation
Gavin combines commercial experience, personal excellence and communications
technologies in delivering personal and business sales success.
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