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MeraSathi.com - Help
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Video Profile related help
 
The following section contains answers to Frequently Asked Questions related to managing your video on meraSathi.com
 
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Why should I add my video on meraSathi.com Matrimonials?
How many videos are permitted for my profile on meraSathi.com?
How do I add my video on meraSathi.com?
What video format types are premitted on meraSathi.com 
What is the maximum video file size permitted for the video being uploaded?
Can I delete my video from meraSathi.com?
How do I change my video on meraSathi.com?
I have uploaded my video on  meraSathi.com, but I am unable to view the video or others are not able to access it.
What is the reason?
Can I protect my video to be viewed by the members of meraSathi.com?
  I read the help, but still cannot find the answer to my questions.
In this case, please Contact Customer Support, explaining clearly the question/problem and someone will get back to you soon.
 
 
Video Related Questions

Why should I add my video on meraSathi.com Matrimonials?
A video is a unique way to say hi or introduce yourself to anyone! Adding a video to your profile adds a uniqueness to your profile that will attract lot more attention than any other profiles on  meraSathi.com
Instead of a static photo, members looking at your profile can see a live moving image that is a more true representation of yourself.

To upload video:

How many videos are permitted for my profile on meraSathi.com?
You are permitted to upload upto 1 video at any given time.

How do I add my video on  meraSathi.com?
Uploading your video is very easy!
  • Login to your account
  • Use the link provided under section 'My Profile and Account' called Manage my Video
  • Follow the instructions provided on the form to upload your video.
  • If you still have problems, please write to customer support using Contact Customer support and explain any problem you are experiencing.

What video format types are premitted on meraSathi.com?

MPEG and AVI are the two video file formats that are widely used on the internet. Our site accepts these two video formats only. To know the file format of your video, check the extension of the video file. If it ends with either a .MPEG or .AVI, we can accept the video. Please convert your video to either of these formats if otherwise.

What is the maximum video file size permitted for each video being uploaded?

The maximum video file size that can be uploaded on  meraSathi.com is:5000KB (or 5 MB)

Can I delete my video from  meraSathi.com 

Yes, you can easily delete your video from our site. Just Login to your account, click on Manage My Video and click on the delete button provided.
Any video that is deleted will be permantly deleted from our server. No recovery of your video is possible after that.

How do I change my video on meraSathi.com?

You can easily change your video on our site. Just Login to your account, click on Manage My Video and click on the delete button provided to delete the video that you no longer want to keep.
After that just repeat the procedure for uploading your video.

I have uploaded my video on meraSathi.com , but I am unable to view the video or others are not able to access it.
What is the reason?


Every video uploaded onto our site is screened by our customer support personnel for accurate representation of the member and to provide a quality service to other members.
Usually, this process takes about 24 hours. During this period, other members will not be able to see the video.
As soon as the video is approved, the video will be shown to other members.

You will be notified by email when your video is approved(or rejected) by our customer support.

Can I protect my video to be viewed by the members of meraSathi.com?

Yes you can protect your video so that your video is shown only to only those members that you are intersted.
To protect your video:
  • Login to your account
  • Under Manage My Video use the option called "Protect My Photos/Video/Astro chart".
    Provide a password for your video and click on the save button.
  • After this, your video will be shown to others as "Video Protected". The videos will be shown only to those members to whom you provide the video password.
  • When a member tries to view your video, they are asked to provide this video password and after entering the password, they will be able to view your video.
 
 
 
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